Dear SureClaim User:

Effective April 4, 2006, HYPE! Systems Inc., developers of QuickClaim™ Medical, will now be providing technical support for all users of SureClaim software. There will be no more updates for SureClaim; however, QuickClaim™is virtually an upgrade of SureClaim and will continue to offer upgrades as required.

What this means to SureClaim users...

As an existing SureClaim customer, you will have the option of upgrading to our QuickClaim Medical software for the cost of $499.00. This will include migrating your SureClaim data and 30-days of free technical support; or feel free to continue to use your version of SureClaim. Like any other upgrade, the choice is yours.

There are 4 ways to receive help with your SureClaim software:

» Read the online User's Manual
» Use the "HELP" feature on the software
» Send us an email
» Call SureClaim technical support at 1-800-592-2138 ext. 82 from 10am-6pm M-F.

Support Fees:

Item	PRICE
Pay-Per-Use Support Fee Telephone support for minor issues	$21.50 +tx
On-Site Support Fee Providing support in your office (hardware/technical/networking)	$115.00 +tx (plus travel)
Remote (HYPE Offices) Support Fee HypeRemoteAccess (computer-to-computer); in-house technical	$ 85.00 +tx