» SUPPORT CENTRE

QuickClaim™ Support
SureClaim Support
Support Fees
Links & Downloads
Download Trial


 
TECHNICAL UPDATE: On December 10, 2007 a QuickClaim 2.2.3 patch was added to QuickClaim which now incorporates the Government of Newfoundland and Labrador (NL), Department of Health and Community Services' new Medical Care Plan province code identifier change from NF to NL -effective August 1, 2007. Translation: The Province Code has changed from NF to NL for Newfoundland residents. This is a free upgrade patch for QuickClaim 2.2.3 users only. Users that bill a significant number of NL residents should also upgrade their existing database pull down menus. Cost: $40.00 database upgrade by HypeRemoteAccess.

QuickClaim™ Support

There are 4 ways to receive help with all QuickClaim™ products:

» Download the QuickClaim™ User's Manual
» Use the "HELP" feature on the software
» Send us an email
» Call QuickClaim™technical support at 1-800-592-2138 ext. 82 from 10am-6pm M- F

SureClaim Support

There are 4 ways to receive help with all SureClaim products:

» Read the online User's Manual
» Use the "HELP" feature on the software
» Send us an email
» Call SureClaim technical support at 1-800-592-2138 ext. 82 from 10am-6pm M-F

Support Fees

Item

PRICE
(Effective Jan. 1/08)
Pay-Per-Use Support Fee
Telephone support for minor issues
$25.00 +tx
On-Site Support Fee
Providing support in your office (hardware/technical/networking)
$115.00 +tx
(plus travel)
Remote (HYPE Offices) Support Fee
HypeRemoteAccess (computer-to-computer); in-house technical
$ 85.00 +tx

Taxes not included in above rates.

You will receive 30 FREE days of support when you download the QuickClaim trial as well as an additional 30 FREE days once payment is received and a license has been issued. That is a total of 60 FREE days of support!

Links & Downloads

» Schedule of Benefits
» EDT Manual
» EDT Application Form
» OHIP Manual for Physicians
» OHIP Bulletins Online
»
Health Card Validation Manual
»
Ministry Contact Info
» Industry Links
» 3rd Party Hardware
» Purchase QuickClaim™
» Dymo Label Templates

Download FREE QuickClaim Trial

» Register or Log-in to DOWNLOAD YOUR FREE TRIAL NOW

If you prefer to receive your free evaluation version on CD-ROM, or if you need more information, call 1-800-592-2138 ext. 82 between 10am and 6pm Monday to Friday.

 
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