HYPE Systems Inc. has been providing specialist and OHIP Medical Billing services for over two decades after our President, Eitan Rooz, recognized a need for greater support for and integration of technologies in the medical space. Here is what a few of our clients have said...
Client Testimonials
Case Studies
St. Michael's Hospital Implements HYPE Medical Billing System
Introduction
Background
Purpose
Objective
Solution
Implementation & Timeline
- Summer 2019: Hype Systems wins the SMPA’s RFP to configure its HYPE Medical software for all physicians working at St. Michael’s Hospital and affiliated community clinics.
- Spring 2021: HYPE Medical OHIP Billing Hospital Edition (HYPE Hospital) goes live, with 10 years of St. Michael’s Hospital patient billing history migrated.
- Fall 2021: HYPE Medical receives a hardware/performance upgrade and a first major update at St. Michael’s Hospital.
- December 2021: All HYPE Medical users receive the latest features, including HYPE Hospital. HYPE Hospital becomes available to hospitals Ontario-wide.
- Spring 2022: HYPE Medical is updated according to end users' feature requests.
Conclusion
Ontario Diagnostic Centres (ODC)
Ontario Diagnostic Centres, known for their dedication to providing exceptional diagnostic services across the Greater Toronto Area, sought a solution to enhance their billing processes and reduce claim rejections. They chose HYPE Medical by HYPE Systems as their preferred solution.
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National Wellness Centre*
Introduction
This national wellness centre (NWC), with locations spread across the country, recently implemented HYPE Medical as their primary billing software solution. Their goal was to streamline their billing process, reduce the number of rejected claims, and identify potentially missed claims.
Background
The NWC is a singular specialty healthcare provider offering comprehensive wellness services to patients nationwide. Previously, their multi-location operations and complex physician schedules made billing a challenging task, leading to numerous rejected claims and overlooked potential claims.
Objective
NWC was seeking a robust, customizable billing software solution capable of handling the complexity of their multi-location operations and unique physician schedules. The solution needed to offer automatic cross-checks to reduce rejected claims and provide suggestions for missed claims, tailored to the Centre's specific requirements.
Solution
NWC selected HYPE Medical, a highly customizable billing system developed, hosted, and managed by Hype Systems Inc. This platform was chosen for its ability to adapt to the Centre's specific needs and automate key billing functions, ensuring the financial efficiency of the organization.
Implementation & Timeline
A comprehensive timeline for the implementation process included:
Initial Selection: The NWC selects HYPE Medical as their new billing software solution and utilizes HYPE Medical's expertise in software development.
Configuration and Customization: HYPE Medical works closely with the Centre's team to tailor the system to their specific needs, including integration with the existing multi-location infrastructure and physician schedules.
Automatic Cross-Checks Implementation: The system is equipped with an automatic cross-check feature to reduce the number of rejected claims and flag potential missed claims or errors.
System Goes Live: After a period of rigorous testing and refinement, the new system goes live across all the Centre's locations.
Outcome
The implementation of HYPE Medical marked a transformative change for the National Wellness Centre. The comprehensive, tailor-made billing software developed by HYPE Systems met and exceeded the Centre's initial specifications, greatly enhancing their billing accuracy and operational productivity across all locations.
Having this robust system in place allowed the Centre to bring onboard an in-house programmer to handle ongoing maintenance and tweaks, ensuring the solution remained closely aligned with their currently evolving needs. This strategy offered the Centre a unique advantage, enabling them to directly control and customize their system while maintaining the high standard set by HYPE Medical's initial implementation.
HYPE Systems' role in creating a customizable and efficient system demonstrated their prowess and adaptability in healthcare billing solutions.
*Adhering to their desired anonymity, the entity represented in this Case Study will be referred to as 'National Wellness Centre' or 'NWC'
